[Special Reminder] Users (hereinafter referred to as "you") are advised to carefully read the various terms of the FunBay User Agreement(hereinafter referred to as "this Agreement"), as well as other documents related to the services provided by this Platform (referring to www.FunBay.ai and its mobile client software and applications, referred to as "this Platform" or "FunBay" in this Agreement, and unless otherwise specified, "this Platform" also refers to the owner and operator of this Platform) as attachments to this Agreement. This platform fully values and protects your personal privacy and other related personal information, and has formulated a "Privacy Policy" for this purpose. Please carefully read and confirm a comprehensive understanding of the "Privacy Policy".
If you have any questions during the process of reading and understanding this agreement, you can contact the customer service of this platform for consultation through the methods specified in this agreement. If you do not agree to any of the terms in the agreement, you should immediately stop accessing this platform and stop accepting the services provided by this platform. Otherwise, it will be deemed that you agree and are willing to comply with this agreement.
This agreement may be updated from time to time by this platform. Once the updated agreement terms are published, they will take legal effect and replace the original agreement terms. You can check the latest version of the agreement terms on this platform. Your actions before the update of the agreement terms will still be based on the then effective agreement terms. After modifying the terms of the agreement on this platform, if you do not accept the modified terms, please immediately stop using the services provided by this platform. Users who continue to use will be deemed to have accepted the modified agreement.
Main text of FunBay User Agreement
introduction
[Read carefully]
In the process of applying to register as a user of this platform, you should carefully read the following agreement before clicking agree to register. Please carefully read and fully understand the relevant clauses in the agreement, including:
1. Agree with you on terms that exempt or limit liability;
2. Agree with you on the terms of legal application and jurisdiction;
3. And various important business related reminders and terms.
[Protocol Description]
1、 Scope of this agreement:
1. FunBay User Service Agreement: FunBay User Registration and Account Terms; FunBay Platform Information Technology Service Terms and Conditions; Disclaimer clause; Legal Application and Dispute Resolution Clause.
The above terms shall be jointly followed by the owner and operator of this platform and you.
2. Third party service provider service rules: Third party purchasing service provider service rules; Third party logistics service provider service rules.
The above third-party service provider service rules are authorized by the service provider to be published on this platform under the premise of agreeing to the terms and conditions. This platform also agrees with the relevant terms and conditions, and this rule is jointly followed by you and the third-party service provider.
3. Other agreement terms timely released by this platform for operational needs, as well as rules set by this platform for executing agreements or providing services, all constitute the scope of this agreement.
2、 Signing and Effectiveness of this Agreement:
When you follow the prompts on the registration page to fill in the information, click to agree to the agreement, and complete all registration procedures, it means that you have fully read, understood, and accepted all the contents of this agreement. If there is a dispute between you and this platform due to the services provided by this platform, this agreement will apply for resolution. During the process of reading the agreement, if you do not agree to the relevant agreement or any of its terms, you should immediately stop the registration process.
3、 User qualification requirements: This platform only provides information technology services related to purchasing goods on behalf of natural persons, legal persons, or other organizations outside of China. You should ensure that you have full civil capacity, and you should provide your personal information (specific to the scope specified in the "Privacy Policy") and relevant certificates to this platform. Otherwise, this platform has the right to refuse to provide services to you or stop providing services to you at any time. This platform does not conduct substantive review of the personal information you provide, and you should ensure the authenticity and accuracy of the relevant information on your own. Any operation or behavior of you on this platform shall be deemed as your true expression of intention by this platform, and you shall bear corresponding responsibilities for it.
4、 You agree that under this agreement, the operator of this platform may change based on FunBay's business adjustments. After the change, the operator of this platform will jointly perform this agreement and provide services to you. The change in the operator of this platform will not affect your rights and interests under this agreement. The operator of this platform may also add new platform operators due to the provision of new platform services. If you use the newly added platform services, it is deemed that you agree to jointly fulfill this agreement with the newly added platform operators regarding the newly added platform services. When a dispute arises, you can determine the subject of performance and the other party to the dispute based on the specific services you use and the specific behavior objects that affect your rights and interests.
Part 1: FunBay User Service Agreement
1. FunBay User Registration and Account Terms
1.1 You shall sign this agreement and complete the registration process in accordance with the methods, procedures, and rules set by this platform. You can only become a valid FunBay user and obtain membership on this platform after completing the registration process, providing genuine personal information, and being accepted by this platform. If you have provided personal information related to registration to this platform and accepted the services provided by this platform before the first signing of this agreement, you agree to allow FunBay to directly access the personal information you have provided for registration when you first sign this agreement. At that time, you are exempt from providing registration information to complete the registration; After completing the initial signing and registration of this agreement, this platform may require you to sign this agreement again when logging in, but you do not need to register again at that time.
1.2 When you become a valid user of this platform, the platform will provide you with your exclusive personal account. You should set and properly keep your account password, otherwise it may cause your property damage, and this platform will not be responsible for it. When your account password is lost or tampered with, you can immediately contact our platform to report the loss or take other security measures, but our platform cannot guarantee the timely and effective implementation of relevant measures.
1.3 To ensure successful registration, you should provide valid identity information, which includes but is not limited to: your identification, exclusive contact phone number, and exclusive email. To ensure that you can access the services provided by this platform in a timely manner, you should provide your own contact information when registering and ensure that the contact information remains valid. If there is a change in the identity information or contact information you provide, you should promptly modify the information in your account.
1.4 During the service process, this platform may occasionally send you necessary information related to the operation of this platform and your purchasing, logistics and other services. You should truthfully fill in your legal and valid information receiving address or method when registering your account, otherwise it may cause you to be unable to enjoy the corresponding services or be aware of relevant information. You agree that this platform has the right to send commercial information to you through the above-mentioned address or method, while ensuring compliance with the laws and regulations of your location.
1.5 To ensure the compliant operation of this platform, you agree that this platform may verify your true identity information in response to and in compliance with the legal requirements of your location. Therefore, we may submit this information to a third party and decide whether to accept your registration or provide services based on the verification results of the third party. This platform assumes no guarantee responsibility for the process or results of the aforementioned verification.
To ensure the security of your funds for transactions on this platform, you need to ensure that your personal payment bank account or other legitimate third-party payment tool account is linked. This platform does not review the legality of your personal payment account and source of funds. You are responsible for ensuring their legality and compliance. Otherwise, any personal property losses or losses incurred by this platform will be borne by you personally.
1.7 You should actually use your account according to the account functions set up on this platform. You can modify your personal information through your account to check the status of your service orders and the benefits you can enjoy. It should be noted that the information displayed in your account may not be timely or accurate. The specific results that you can actually execute on this platform shall prevail.
1.8 You can recharge through the account recharge function set up on this platform independently. The recharge amount is the amount you have paid to the platform operator in advance for entrusting the platform operator to provide payment services on behalf of you. This amount will be specifically used for your fund payment purposes on this platform. For the convenience of your transactions or operations, you authorize the operator of this platform to pay the amount to the purchasing service provider (the purchasing service provider pays the purchase price to the designated commodity seller), logistics service provider, the operator of this platform, and other entities who have the right to receive payment under this agreement based on your transaction results on this platform. If the recharge amount in your account is not enough to pay the above-mentioned payable amounts, you should complete the payment by supplementing the value or paying separately. You can independently request the platform operator to refund the unused funds in your recharge account, except for cases where you have unfinished transactions or unsettled funds on this platform. You do not request the platform operator to pay interest to you when you recharge the funds in your account.
1.9 This platform has the right to regulate your account recharge behavior and take control measures against your suspicious or illegal behavior. You should ensure that the source of your recharge funds is legal, and that your recharge behavior does not violate any applicable legal provisions, and does not harm the legitimate rights and interests of any third party. Otherwise, we have the right to suspend your recharge behavior, freeze your recharge account, and report your behavior information to relevant official institutions.
1.10 The points, coupons, and other benefits displayed in your account are limited to your use on this platform in accordance with relevant rights and regulations. You may not request to convert them into cash or other property, nor may you transfer them to others. If you do not use them in accordance with the regulations, this platform has the right to terminate the use of relevant rights at any time.
If you have obtained the qualification of a promoter according to the rules of this platform, you can use the promoter function in your account on this platform and carry out related promotion and marketing activities related to FunBay as a promoter. At that time, you should comply with the relevant rules of this platform. It should be noted that if you have the qualification of a promoter through signing a cooperation contract with a third-party promotion service provider on this platform, this platform will review your cooperation contract with the promotion service provider and will open, change or terminate your account permissions on this platform according to the instructions of the promotion service provider.
1.12 You are aware that this platform will gradually no longer accept you as an independent promoter and directly accept the services of this platform. At that time, you should sign a cooperation contract with a third-party promotion service provider (the specific contract name shall be based on the promotion service provider's display on this platform) and enter this platform as its contracted promoter. This platform will notify you of the signing arrangement with the promotion service provider. If you do not agree to cooperate with the promotion service provider, you may refuse to sign the cooperation contract, but you will not have the qualification of a promoter at that time, and this platform will not open the promoter rights in your account. After rejecting the aforementioned cooperation contract, if you have not withdrawn any rights from the promoter account on this platform, this platform will entrust a third-party promotion service provider to provide or pay you. At that time, this platform will no longer be liable for any rights payment obligations to you.
1.13 After you, as a contracted promoter of a promotion service provider, join this platform, this platform will consider you as a representative of the promotion service provider, and your behavior will be borne by the promotion service provider. Any profits or losses arising from your promotion, intermediary services, and other activities on this platform will be confirmed and settled with the promotion service provider, and this platform will no longer be liable for any payment or loss compensation to you. Your status as a contracted promoter does not affect your rights and obligations as a user.
1.14 The personal equity information displayed in your account as a promoter on this platform is the data collected and collected by this platform and provided by the ultimate holder of relevant equity. The above equity information is not your actual property or the basis for claiming property rights; If you, as a contracted promoter of a promotion service provider, join this platform, the personal rights and interests information will serve as a reference for you to claim rights from the promotion service provider to which you belong. Whether you can obtain the aforementioned personal rights depends on the actions of the ultimate rights holder and the promotion service provider. This platform does not assume any responsibility for this.
Unless otherwise specified, the personal equity amount displayed in your promoter account on this platform is the unpaid tax amount. When you withdraw or claim such equity, you should bear and pay the tax on your own.
1.16 When you obtain an account on this platform, the platform will automatically generate your "invitation code" (or other codes, links, or technical tools with similar referral functions, collectively referred to as the "invitation code"). You can use this "invitation code" to invite others to register as users of this platform to obtain the qualification of a referrer and enjoy the exclusive rights and interests of the referrer. The payment party for such rights may be the platform or a third party cooperating with this platform, and the specific payment subject displayed when you withdraw the rights and interests shall prevail. If you apply to obtain an account on this platform through someone else's "invitation code", you agree that this platform has the right to disclose your necessary personal information and your service information on this platform (limited to the amount and time information under the service order) to the referrer. Unless otherwise specified by the rules of this platform, the referral rights that you can enjoy due to the aforementioned referral behavior are valid for one year, starting from the time the referrer registers as a user of this platform. If the referrer cancels their account within one year after registration, your rights related to the referrer will be terminated.
1.17 Your account is the exclusive property authorized by this platform for your use. You can only use it on your own and cannot authorize, transfer, or lend it to others. Otherwise, this platform has the right to revoke your account, or take measures to ban, close, or restrict your account. Any consequences arising from this shall be borne by you personally. Your account is also not considered as your legally inheritable inheritance. This platform has the right to freeze your account if you do not use it for more than 6 consecutive months, and to cancel your account if you do not receive a request to restore it within 6 months after the freeze.
1.18 You can only engage in activities permitted by the laws and regulations of your location through your exclusive account. If this platform identifies any behavior that violates local laws, regulations, public order, and good customs under your personal account or is reported by the official organization of your location, this platform has the right to refuse to provide services to your account and submit relevant information and evidence to the official organization.
1.19 This platform agrees that you may directly use the user qualifications you already hold on other platforms recognized by this platform, and accept the services of this platform accordingly. The other platforms recognized by this platform are only allowed to access your account information through asset acquisition, entity merger, or agreement cooperation. In such cases, this platform will directly confirm your account qualification on this platform using your account on that other platform. Your continued use of this platform in this situation indicates that you agree to allow this platform to access your information to other platforms; If you do not agree, please immediately stop using this platform and register as a user according to the registration procedure set by this platform.
1.20 This platform will not allow account applications from third-party platforms to be linked to your account on this platform, except if the account is from a third-party platform that has a cooperative relationship with this platform. To ensure the security of your account, this platform will notify you of the third-party platform applicant information and application intention for binding your account on this platform through pop ups or other means. Please make sure that the account you are applying for binding is owned by yourself, you have the right to dispose of it, or you agree to share it with it before accepting the binding. At that time, the platform will also send you risk notification and unbinding methods to your email after you confirm the binding. Please pay attention to your email information in a timely manner. If you discover that others have used or stolen your account on this platform for binding, you should be able to unbind and contact this platform to take account security management measures at that time. However, this platform does not guarantee the adequacy, effectiveness, and timeliness of corresponding measures.
1.21 Unless otherwise agreed in this agreement, if you encounter the following situations on this platform, this platform has the right to immediately close your account without notice, refuse your login and use:
(1) You use the services of this platform to engage in illegal and irregular transactions, or large suspicious transactions;
(2) You engage in illegal transactions such as false transactions, fraudulent transactions, money laundering transactions, etc. in collaboration with purchasing service providers, product sellers, or other parties;
(3) You use account binding behavior to harm the legitimate rights and interests of this platform and third parties;
(4) You have repeatedly defaulted in the transaction process with relevant parties on this platform;
(5) You have been listed as a prohibited service sanction by the relevant country;
(6) The official institutions of relevant countries or regions require this platform to stop serving you;
(7) Other situations where this platform deems it necessary to close your account.
If your account is closed, it shall not affect the normal transactions conducted before the account is closed, and you shall still continue to fulfill your obligations under this agreement with the relevant parties. You agree that the platform operator can first pay the unused recharge amount in your account on your behalf, and then refund the remaining amount.
1.23 If you are a legal entity or other organization, or if you accept information intermediary services, third-party service providers for purchasing or logistics services provided by this platform for personal consumption purposes, you are aware and agree that in such cases, you are not a consumer user and do not enjoy the rights exclusive to consumers as stipulated by law.
2. FunBay Platform Information Technology Service Terms
2.1 This platform provides you with information technology and intermediary services by building an online product search and purchasing transaction matching service system. Its service content includes:
(1) Product information search and positioning services on third-party e-commerce platforms;
(2) Support you in sending purchasing service requests and facilitate you to reach purchasing service orders with third-party purchasers (hereinafter referred to as purchasing service providers);
(3) Support your logistics service needs for purchasing goods, and facilitate you to reach logistics service orders for purchasing goods with third-party logistics service providers (hereinafter referred to as logistics service providers);
(4) Support you to communicate independently with purchasing service providers regarding order execution;
(5) Provide information queries on the execution status of orders;
(6) Support you to independently query and maintain your exclusive account;
(7) This platform provides you with other information and intermediary services for business needs.
2.2 This platform provides you with information intermediary services for product information search (including specific searches with product link addresses specified by you, as well as random searches with no specific links specified by you), positioning (specific to the link addresses for product sales on third-party e-commerce platforms provided by you), and purchasing needs. The product information you obtain on this platform through the aforementioned services (including but not limited to product prices, product names, product specifications, product images, sellers, etc.) is sourced from third-party e-commerce platforms. This platform does not sell products, nor does it accept product sellers to enter this platform for product sales. Therefore, the information you browse through search services on this platform may not match the actual situation; This platform has no obligation to review or guarantee the authenticity and legality of information and seller behavior sourced from third-party e-commerce platforms. Please carefully distinguish before choosing to trade.
2.3 The sales information of goods displayed on this platform voluntarily by this platform, which is not searched by you, is hereby notified by this platform that such information is of limited validity and uncertainty. You are aware and agree that:
(1) The above information is obtained by this platform from third-party e-commerce platforms. This platform does not guarantee the authenticity and accuracy of this information. If you are interested in this information, you can confirm it by clicking on the product link or independently visiting the third-party e-commerce platform.
(2) The above information is randomly obtained by our platform through information technology. Our platform has no obligation or ability to review the authenticity and legality of this information, and we do not recommend it as a reference or basis for whether to submit purchasing service requirements.
(3) This platform does not have any promotional or other commercial cooperation relationship with the third-party e-commerce platforms and sales service providers to which the product information belongs, nor does it constitute a guarantee or recognition of the quality and reputation of its subjects, products or services by this platform.
(4) The risks and consequences arising from your independent trading through the above information shall be borne by you independently, and this platform shall not be held responsible.
2.4 Your demand for purchasing goods on behalf of others must be jointly fulfilled through purchasing services and logistics services. You are aware that you are unable to directly purchase goods through the information technology provided by this platform, but you can send service requests for purchasing goods on your behalf to a purchasing service provider according to the rules on this platform; This platform also does not provide you with logistics services for goods under your purchasing service, but you can send logistics service providers to provide you with logistics service requirements according to the rules of this platform.
2.5 Your purchasing service needs must meet the following conditions in order to be an effective service commission, and this platform can also provide you with purchasing intermediary matching services: (1) have a clear purchasing product link address, product seller name, purchasing quantity and specifications, domestic delivery address in the export location, and other necessary information for purchasing services; (2) You need to click on the "Declaration of Agreeing to Entrust Purchase Services" (or other valid authorization documents).
Your logistics service needs must meet the following conditions in order to be an effective service commission, and this platform can also provide you with logistics intermediary matching services: (1) Select a clear logistics service provider from the list of logistics service providers who have joined this platform; (2) Select specific logistics service items. If you have not selected them, this platform will assume that you accept relevant logistics service providers to provide you with domestic warehousing and cross-border transportation services in your export location, but it does not include the transportation of the goods you request to purchase from the seller you have selected to the domestic warehousing service provider in your export location, nor does it include value-added or special logistics services you request to provide. (3) You need to click to agree to the "Declaration of Entrusting Domestic Warehousing Services in the Export Place" (or other valid authorization documents), "Declaration of Entrusting Cross border Transportation Services" (or other valid authorization documents).
2.6 This platform will integrate your purchasing service requirements with the domestic warehousing service requirements in the export location when you initially submit your goods purchasing service requirements, and submit them to both the purchasing service provider and the domestic warehousing service provider in the export location. At that time, the purchasing service provider and the domestic warehousing service provider in the export location will independently decide to accept your requirements. If the purchasing service provider and the domestic warehousing service provider in the export location accept your request, you will need to pay the order amount displayed on this platform. After you have paid the corresponding amount, the purchase service and logistics service orders between you and the relevant service providers will be reached and take effect. You should carefully check your payment details when making the payment, and after making the payment, you should not raise any objections regarding the name, subject, amount, etc. of the payment.
2.7 If the goods under your purchasing service order have been received by the domestic warehouse service provider in your selected export location, and cross-border transportation is required to complete the final receipt, you still need to follow the rules of this platform to "submit the package", complete the cross-border transportation service commission procedures, select a specific shipping route, and pay the service fee, including international freight. This platform does not assume any responsibility for the aforementioned cross-border transportation.
2.8 You can use the information technology services of this platform to entrust logistics service providers to provide goods transfer logistics services for packages that you need to transfer from your export location to your overseas receiving location. At that time, you can fill in the necessary information on this platform for entrusting package transportation within the export destination. After you click on the "Declaration of Entrusting Domestic Warehouse Services in the Export Destination" (or other valid authorization documents), the domestic warehouse service provider in the export destination will independently accept your logistics service commission and provide you with domestic warehouse services in the export destination. If the package involved in the transportation of your aforementioned goods requires international transportation, you should submit the package on this platform and click on the "Declaration of Entrusting Cross border Transportation Services" (or other valid authorization documents). At that time, the cross-border transportation service provider will independently accept your logistics service commission and provide you with international logistics services. The above goods transportation services shall be executed by you and the corresponding logistics service provider in accordance with this agreement and relevant logistics service rules.
2.9 The information intermediary service provided by this platform to help you fulfill your purchasing order is temporarily free of charge. However, the platform will charge you a platform service fee for the information intermediary service provided to help you fulfill your logistics service order. The service fee collection standard for this platform is calculated based on 8% of the total service fee you actually paid to all logistics service providers when submitting packages during the cross-border transportation stage, unless otherwise specified by this platform (this ratio may be slightly adjusted by this platform based on business conditions). It will be added when you settle the final payment at the checkout counter. When you actually make payment for the service fee, you should carefully verify and fully understand before choosing to make the payment.
2.10 You can independently decide whether to pay rewards to purchasing service providers and logistics service providers through the reward function set up on this platform, but we suggest that you be cautious when giving rewards. This platform prohibits purchasing service providers and logistics service providers from using fraud, inducement, intimidation and other means to make you give rewards. You guarantee that your tipping is only for the purpose of rewarding service providers for providing service quality or results, and you shall not violate any applicable legal obligations or harm the rights and interests of others through your tipping behavior. This platform has the right to regulate your tipping behavior. If it is identified that there are suspicious circumstances regarding your tipping behavior or funding sources, we can interrupt your behavior at any time and report the relevant situation to official institutions.
2.11 This platform cooperates with various third-party payment institutions or banks to support the payment of funds under your purchase order. You can choose any payment institution or bank to make payment when reaching the purchase order. Any payment made by you on this platform that should be collected by the service provider, for the sake of transaction security and convenience, you agree to be collected by the platform operator (or its designated third-party name) on your behalf, and authorize the platform operator to provide you with payment transfer services to relevant service providers in accordance with the rules set by this platform based on the execution of orders reached between you and the purchasing service provider or logistics service provider. The operator of this platform will set up an independent account with a third-party financial or payment institution to deposit the funds you have paid.
2.12 You are aware that the payment you make may be subject to additional handling fees, fixed losses, or other fees when you actually pay for the purchase of goods, service fees, etc. due to third-party financial or payment institutions. At that time, you should bear the responsibility yourself. If you have any objections, you should raise them with the relevant institutions.
2.13 Except for providing technical and rule support for your execution, cancellation or termination of orders, this platform does not provide any opinions, participate in decision-making, provide any guarantees or commitments regarding your execution, cancellation or termination of orders. After you cancel or terminate the order, this platform has the right not to refund the platform service fee that has been collected.
2.14 You may engage in real-time communication with purchasing service providers through the information channels provided by this platform regarding the establishment and execution of purchasing service orders, or leave comments on the purchasing services you accept. At that time, you shall comply with the communication and comment rules published by this platform. You shall not make any insulting, discriminatory, intimidating, harassing, or personal attacks during the communication and comment process, nor shall you use communication and comments to commit fraud, political propaganda, damage to social public interests, or violate the law. Otherwise, this platform has the right to suspend your corresponding account permissions, close your account, and report your behavior to local government agencies.
2.15 Unless otherwise specified, all order payments displayed on this platform shall be finally calculated, displayed, and paid in currencies other than RMB. The final payment that you need to make after completing the purchase order (including the purchase service order and the domestic warehousing service order in the export location) and displaying it on the "cashier" page of this platform, including the payment for the purchased goods that you should bear after being collected by the purchase service provider and paid to the seller, the order service fee paid to the purchase service provider, the logistics service fee paid to the domestic logistics service provider, and other fees generated by the services you purchase separately (such as special, additional, or value-added services, etc.). Unless otherwise specified, the final payment you need to make to fulfill a logistics service order by submitting a package is displayed on the "Cashier" page of this platform, including the shipping fees charged by cross-border transportation service providers, storage fees and service fees charged by domestic storage service providers in the export location (if any), platform service fees charged by this platform, and fees incurred by other services you purchase separately (such as special, additional, or value-added services).
You can also use the tools provided by this platform to simulate and calculate the final payment amount you may make for receiving services from relevant parties in a non RMB currency before you reach a purchase or logistics order. At that time, the platform will simulate and add the service fee amount collected by relevant parties to the displayed payment for purchasing goods, cross-border transportation fees, and other items, and display it in the currency you choose. You are aware that the simulated amount mentioned above may not be accurate, and you should pay the final amount displayed on the "cashier".
2.16 If you make any payment to this platform through a third-party payment institution without the consent of this platform and unilaterally use the payment rules of the third-party payment institution to instruct it to refuse to transfer funds to this platform after receiving the payment, this platform has the right to consider such behavior as a fundamental breach of contract. This platform has the right to freeze the withdrawal or use rights of the recharge funds and promotion rights in your account, urge you to continue payment, and charge you a daily penalty of 0.1% of the amount you refuse to pay. If you still fail to complete the payment within 3 days after urging you on this platform, this platform has the right to deduct directly from the recharge funds in your account. If the recharge account amount is not enough, this platform has the right to deduct it. You should make a separate payment for it. You agree that in the event of your breach of contract as mentioned above, this platform may instruct the purchasing service provider, logistics service provider, and promotion service provider to refuse to provide you with services and require them to directly deliver the goods under the purchasing order to this platform. After the expiration of the aforementioned notice period, this platform has the right to directly dispose of the goods and offset the accounts receivable.
2.17 If, during the process of accepting services provided by purchasing service providers or logistics service providers, you unilaterally use the payment rules of a third-party payment institution, without justifiable reasons, to instruct the payment institution to refuse to transfer funds to this platform after receiving the service payment, and ultimately result in the inability of this platform to perform collection and payment on your behalf, this platform has the right to freeze the withdrawal or use rights of the recharge funds in your account according to the service provider's requirements. If you still fail to make payment within 3 days after the service provider urges you to make payment, this platform has the right to directly transfer funds from your recharge funds. All consequences arising from this are not related to this platform. Any disputes arising between you and the service provider as a result shall be borne by you and the service provider. Resolve.
2.18 If the product information under your purchasing service order comes from a third-party referral service platform that cooperates with this platform (hereinafter referred to as the third-party referral platform), and you have the user identity of the third-party referral platform, you agree that this platform shares your order information with the third-party referral platform, so that the third-party referral platform can help you record your rights information.
2.19 If you are identified by this platform as a promoter of a third-party referral platform due to binding your account on the third-party referral platform, then you may collect intermediary service fees from the third-party referral platform in the form of your shared "product list" (or other similar forms, hereinafter collectively referred to as "shared list") for product promotion activities that are targeted by this platform or require purchasing services provided by the platform's purchasing service provider. If you ultimately facilitate others to reach purchasing service orders with the purchasing service provider on this platform for the products you share, you may charge intermediary service fees to the purchasing service provider for such intermediary service behavior. The specific standards and methods for collecting intermediary service fees are as follows: The intermediary service fee amount displayed in the specific purchasing service order agreed upon by you and the purchasing service provider or agreed upon by the purchasing service provider shall be executed. At that time, when providing the above-mentioned intermediary services, you should truthfully inform this platform of the intermediary service fee ratio in the shared list, or allow this platform to identify the intermediary service fee ratio that you can obtain. Otherwise, the purchasing service provider may not be able to help you calculate and display the intermediary service fee. The above intermediary service fees are obtained by you from the purchasing service provider on your own. This platform does not participate in the settlement of such service fees. However, this platform may calculate your intermediary service fees and share your intermediary service fee information with third-party referral platforms. You can check your account on the third-party referral platform by yourself.
2.20 If you recommend someone to register and hold an account on this platform in accordance with the provisions of Article 1.16 of this Agreement, the platform will independently decide whether to give you corresponding rewards. The standard amount of the reward shall be calculated based on a certain proportion of the "international freight" paid by the recommended user when initiating the "package submission" on this platform, and the reward shall be issued after the recommended user has received the package normally or is deemed to have received it. If the above referral behavior is implemented by you through a third-party referral platform, your reward amount and other information will be shared and displayed by this platform and the third-party referral platform.
2.21 If you have already received and paid for various services through account recharge through our platform in advance, you can instruct our platform to deduct and pay directly from the recharge amount according to your requirements. Our platform will record the deduction of the recharge amount in your account. If the recharge amount is insufficient for payment, you should make up for it separately. If the settlement profit or loss is caused by exchange rate fluctuations during the settlement process of the purchasing agent payment you made, the result will be borne by the relevant receiving party, and you are not required to bear it temporarily.
2.22 You agree that this platform has the right to arrange for its affiliated parties to receive various service payments, recharge payments, etc. paid by you under this agreement. The affiliated parties shall not be responsible for such collection behavior, and the results of such behavior shall be the responsibility of the platform operator to you. The aforementioned related parties only refer to other entities that have equity or contractual control relationships with the platform operator.
2.23 You can check the execution information of your purchasing service orders and logistics service orders in your account. You understand that the operator of this platform does not provide purchasing, logistics, or payment services. Therefore, the information related to order execution in the account is sourced from purchasing service providers, logistics service providers, and third-party payment institutions. This platform does not guarantee the authenticity and accuracy of the relevant information, and it is only used as a reference for you to understand the order execution situation.
2.24 You are not allowed to use the information technology services of this platform to engage in the following behaviors. Otherwise, this platform has the right to suspend or terminate the services provided to you:
(1) Despite knowing that the goods requested for purchasing on behalf of others are suspected of infringing on their intellectual property or other rights, they still send requests for purchasing services on behalf of others;
(2) Using methods such as fraud and deception to demand that purchasing service providers and commodity sellers engage in illegal and irregular activities;
(3) Collaborating with purchasing service providers and commodity sellers to carry out illegal transactions such as false transactions, fraud, and money laundering;
(4) Engaging in illegal activities such as unfair competition and commercial bribery through purchasing services;
(5) Disclose, transfer, or use unauthorized personal information or trade secrets of others obtained during the process of accepting purchasing and logistics services;
(6) Other behaviors that violate any laws, regulations, or rules of this platform.
2.25 You are also not allowed to engage in the following activities by using the services of this platform. Otherwise, in addition to closing your account and stopping your provision of services, this platform will report your activity information to relevant official institutions and hold you legally responsible:
(1) Transactions involving the following items (this platform may adjust the scope of items at any time according to applicable legal requirements):
Anesthetics, steroids, certain regulated drugs, or other products that may endanger consumer safety; Drug paraphernalia; Cigarettes; Unlicensed cannabis or other psychoactive plants; Nutrition, vitamins, supplements, herbs, subscription based natural health products; Items that incite, facilitate, and guide others to participate in illegal activities; Stolen items, including digital and virtual items; Items that incite hatred, violence, racial or other forms of prejudice, or profit from criminal activities; Items considered obscene; Infringe or violate any copyright, trademark, publicity or privacy rights or any other ownership rights stipulated by the laws of any jurisdiction; Pornographic materials or services; Ammunition, weapons, or certain weapon components or accessories, or certain weapons or knives subject to applicable legal regulations.
(2) Involving the following behaviors (this platform may adjust the scope of behavior at any time according to applicable legal requirements):
Violation of applicable laws when displaying personal information of others; Support pyramid schemes, Ponzi schemes, matrix schemes, other "get rich quickly" schemes, or certain multi-level offline pyramid schemes; Transactions related to the purchase of annuities or lottery contracts, prepayment purchase systems, overseas banking services, or debt financing or refinancing transactions funded by credit cards; Transfer of commercial or bank bills; Currency exchange or check redemption business; Involving certain credit repair or debt repayment services, credit card transactions, or insurance activities; Involving the provision or receipt of funds related to bribery or corruption; Products or services that are deemed by government agencies to be highly likely to be fraudulent in procurement.
2.26 You shall bear legal responsibility for any behavior involving third parties and its consequences in accepting the services of this platform. If your behavior harms the legitimate rights and interests of third parties and this platform, you shall compensate and compensate the victim and this platform for their losses, and pay any official penalties caused by such behavior. If this platform first assumes the above-mentioned compensation, compensation or penalty payment responsibility on your behalf, you shall compensate and compensate this platform in the same amount.
2.27 This platform has the right to take measures such as data recording and storage, risk prediction and control, and take feasible risk control and disposal measures for your actions in accordance with the laws and policies of its business location and your location.
2.28 The information services provided by this platform are independent of the purchasing services provided by purchasing service providers, logistics services provided by logistics service providers, promotion cooperation between service providers and you, and services provided by third-party promotion platforms. Purchasing service providers, logistics service providers, product sellers, promotion service providers, and third-party promotion platforms are not affiliated with this platform, nor are they related to this platform in any way. This platform assumes no responsibility for your transactions or activities with purchasing service providers, logistics service providers, product sellers, promotion service providers, and third-party promotion platforms. Therefore, it is recommended that you exercise caution when accepting purchasing services, logistics services, promoting cooperation, and conducting product transactions.
2.29 This platform only accepts qualified purchasing service providers and logistics service providers to independently provide purchasing and logistics services to users. This platform will require purchasing service providers and logistics service providers to provide valid business qualification certificates, effective contact information, and other information to identify their identities. But you understand that this platform can only conduct formal review of the aforementioned information, and cannot guarantee its authenticity and reliability. If you have any doubts about the identity of purchasing service providers or logistics service providers, you can request this platform to provide the above information.
2.30 You agree that this platform has the right to collect, store, dispose of, transfer, and utilize your personal information generated from the intermediary services provided by this platform in order to comply with the laws and regulations of its operating location, your location, and other applicable laws and regulations. At that time, you should agree to the Privacy Policy published by this platform, and this platform promises to fulfill its commitment to your information security and privacy protection in accordance with the requirements of this policy. You agree that if your personal information is anonymized by this platform, such personal information will not be considered as your personal information.
2.31 You agree that the data related to non personal information generated by your acceptance of information intermediary services on this platform, including but not limited to your user behavior data, your order data with service providers, your terminal device data, and anonymized personal information data, are all commercial data. This platform has the right to obtain, collect, store, and analyze and dispose of the data on its own or by entrusting a third party. Based on the results of data analysis and disposal, it will provide personalized recommendations or advertising and marketing activities to you.
3. Disclaimer and Limitation of Liability Clause
3.1 This platform shall not be responsible for any inability to provide services to you or any defects, delays, or non-compliance with the agreement caused by the following matters. However, we will do our best to take measures to protect your rights:
(1) Due to the implementation, modification, or revocation of laws, rules, and policies of any official organization or international organization in the place where the operator of this platform resides, where the server is located, where the services are provided, or where you are located;
(2) Force majeure or unexpected events;
(3) Network restrictions and hacker attacks;
(4) This platform is subject to action control, property freezing or seizure, and operational constraints by administrative or judicial authorities;
(5) Any employee strike, serious criminal offenses, infectious disease outbreaks, etc. caused by any reason;
(6) Other serious impacts on the services provided by this platform that are not caused by this platform.
3.2 Unless otherwise agreed upon in other terms of this agreement, this platform shall not be liable for any losses incurred by you as a result of:
(1) Any defects or errors in the services provided by third-party service providers;
(2) Any behavior of the selected product seller and third-party e-commerce platforms;
(3) Any actions taken by third-party payment institutions or financial institutions regarding payment, settlement, and exchange;
(4) Your service instructions themselves violate all applicable laws and regulations;
(5) Any inappropriate or unreasonable instructions or requests from you during the service process;
(6) You are subject to trade, payment, or service sanctions, prohibitions, or restrictions under the laws or policies of any country or region.
3.3 You agree that in the event of disputes or controversies between you and purchasing service providers, logistics service providers, promotion service providers, etc., this platform only has the obligation to provide you with the identity information and contact information submitted by the third-party service provider to this platform. This platform is unable and has no obligation to provide any information about the product seller you have selected, and does not assume any other responsibility towards you in this regard. You understand that this platform cannot guarantee the authenticity and accuracy of the information provided by third-party service providers to this platform.
3.4 You agree that this platform shall be liable for compensation for any direct losses caused to you by your breach or infringement of this platform, but does not include your following losses, and the total amount of compensation for losses shall not exceed the platform service fees already charged by this platform for orders directly related to your breach or infringement:
(1) Your operational losses or loss of available profits;
(2) Your reputation or other mental damage;
(3) You promise or provide compensation or compensation to others;
(4) The penalty you pay to the official agency;
(5) The expenses incurred by you in resolving disputes (such as lawyer fees, appraisal fees, travel expenses, etc.).
4. Legal Application and Dispute Resolution Clause
4.1 If you fail to fulfill or fully fulfill your obligations under this agreement, you shall be liable for breach of contract to this platform. In addition to other provisions of this agreement regarding your breach of contract, you shall also be liable in accordance with the following requirements: this platform has the right to demand that you continue to fulfill your obligations, refuse to pay your rights (if any), recover the rights already paid (if any), compensate for the losses of this platform (including but not limited to direct economic losses, lost benefits, loss of goodwill), and settle disputes (including but not limited to lawyer fees, arbitration fees, litigation fees, appraisal fees, property preservation fees, and travel expenses).
4.2 Unless otherwise agreed in this agreement, if you violate this agreement and cause third-party complaints or litigation claims, you shall handle them on your own and bear all possible legal responsibilities arising therefrom. If your illegal or breach of contract results in our platform compensating, compensating, or being punished by official institutions to any third party, our platform has the right to refuse to pay you the rights (if any), deduct the amount from your recharge account, and use it to offset the above compensation, compensation, or penalty. If the recharge amount is still insufficient to compensate for our platform's losses, you should also fully compensate us for the losses suffered as a result.
4.3 If you have a breach of contract under this agreement and are liable for compensation beyond Article 4.2 to this platform, this platform will restrict your permission to withdraw and use the amount of your recharge account before you pay the compensation. If you fail to pay the compensation within 30 days after the permission limit, this platform has the right to directly deduct the amount of your recharge account to offset the compensation. If it is not enough to offset, you should still pay additional compensation.
4.4 If you act as a contracted promoter of a third-party promotion service provider on this platform and engage in promotional activities for this platform, and your actions infringe upon this platform or result in a breach of contract by the third-party promotion service provider against this platform, this platform has the right to dispose of your recharge account amount in accordance with Article 4.2 and require you to bear responsibility.
4.5 You agree that if you breach the contract with the purchasing service provider or logistics service provider during the process of receiving purchasing services or logistics services on this platform, this platform has the right to restrict your rights to withdraw and use rights such as recharging account amounts, promoting service rewards, etc. according to the requirements of the purchasing service provider or logistics service provider. You should resolve relevant disputes with the purchasing service provider or logistics service provider on your own. If you fail to seek judicial resolution in a timely manner after we notify you that your rights have been restricted, we have the right to directly transfer the relevant rights to the service provider. The consequences arising from this are not related to this platform.
4.6 If you need to inquire about the services provided by this platform or matters related to this agreement, you can contact us through the following methods. This platform will provide you with feedback within 15 working days:
E-mail contact@funbay.ai .
4.7 You confirm that the email or other contact information provided by you when registering as a user of this platform is an effective channel for you to receive information, notices, or legal documents. When information, notices, or legal documents are delivered through the aforementioned methods, they shall be deemed to have been effectively delivered.
4.8 All provisions of this agreement shall be governed by the laws of the mainland of the People's Republic of China and shall be interpreted in accordance with such laws.
Any disputes or controversies arising under this Agreement shall be submitted to the shenzhen Arbitration Commission for arbitration in accordance with its effective arbitration rules at that time.
Part 2: Service Rules for Third Party Service Providers
Section 1: Service Rules for Third Party Purchasing Service Providers
This section of the service rules is a service explanation provided to you by a third-party purchasing service provider who has settled on this platform (i.e., the FunBay platform, also known as "FunBay") regarding their independent purchasing services on this platform. This platform also agrees with the relevant content. Once you entrust them to provide services, it is deemed that you agree to abide by this rule together with the purchasing service provider. However, the purchasing service provider may declare other rules to you on their own or through this platform, except for those that conflict with this rule.
1. The purchasing service provider agrees to enter into a purchasing service order with you through the information intermediary service provided by FunBay. The purchasing service request you send on FunBay must meet the following conditions in order to be valid: (1) have a clear purchasing product link address, product seller name, purchasing quantity and specifications, domestic shipping address in the export location, and other necessary information for purchasing services; (2) You need to click on the "Declaration of Agreeing to Entrust Purchase Services" (or other valid authorization documents) according to platform rules. Although your purchasing service requirements do not meet the above conditions, if the rules and procedures of FunBay are sufficient to determine your service content and willingness, it will be considered effective.
2. For your effective purchasing service needs, the purchasing service provider will independently decide to accept them. If the purchasing service provider accepts your needs, you will need to pay the corresponding purchasing order amount according to the order information displayed on FunBay. The purchasing service agreement between you and the purchasing service provider is only valid and effective after you have paid the purchasing fee.
3. When you submit a request for purchasing services, if you have special requirements for the products or services provided by the purchasing service provider, you can leave a message to explain to the purchasing service provider. You are aware and agree that, as the matters involved in such messages have not been negotiated and agreed upon with the purchasing service provider, even if the purchasing service provider has reached an order with you, they have the right not to carry out the matters involved in such messages. If the matters involved in your messages clearly do not meet the needs of normal purchasing services or need to be carried out by the designated product seller, the purchasing service provider has the right not to carry out the matters involved in such messages or bear any responsibility for the non execution results of the messages. If the matters involved in the aforementioned message cannot be executed and directly affect the fulfillment of the purchasing service order, the purchasing service provider has the right to refuse to execute the order.
4. When you pay for the purchase order, you can check the main information of the purchasing service provider through FunBay, or ask the purchasing personnel who communicate directly with you to explain the information of the purchasing service provider. Unless otherwise specified, the operating entity of the purchasing personnel is your purchasing service provider, and all rights and obligations under the purchasing service agreement belong to the purchasing service provider.
5. When sending a request for purchasing services, in addition to providing comprehensive and accurate information on the third-party e-commerce platform's product link address, seller name, product quantity, specifications, and other necessary procurement information for the goods you need to purchase, you also need to select a logistics service provider to provide you with matters such as receiving goods within the export country and delivering them to overseas carriers while the purchasing service agreement takes effect. Otherwise, your purchasing service agreement cannot be reached or the purchasing service provider cannot complete the order.
6. You are aware that you are required to pay the purchase order amount when reaching a purchase service agreement with the purchasing service provider. The payment related to the purchasing service in the purchase order amount includes:
(1) The payment for purchasing goods on behalf of you will be collected by the purchasing service provider and paid as purchase payment to the seller you have selected;
(2) The order service fee shall be collected by the purchasing service provider in accordance with these rules;
(3) Other user agreements or these rules specify the fees that should be charged by the purchasing service provider to you.
7. You are aware that the payment for the purchase order you made may involve domestic storage service fees, fixed losses, handling fees, etc., which may arise from your choice of domestic storage services and payment channels in the export location. These fees are not collected by the purchase service provider. Please carefully distinguish before paying the order amount. If you request the purchasing service provider to refund the fees due to abnormal circumstances such as revoking or terminating the order, you have no right to request the purchasing service provider to refund the fees collected by other non purchasing service providers mentioned above.
8. The purchasing service provider promises to strictly fulfill the purchasing service agreement reached with you, and independently assumes the obligation to provide purchasing services to you. The specific obligations it undertakes include:
(1) Purchase the goods specified by you on behalf of the third-party e-commerce platform you have selected;
(2) Instruct the seller to deliver the goods to the logistics service provider you have selected on your behalf;
(3) Provide feedback on the execution of purchasing service orders and communicate with you regarding any abnormal situations during execution;
(4) Represent you in negotiating with the product seller regarding the product and your rights protection situation;
(5) The service items promised to you by other purchasing service providers themselves.
9. The purchasing service provider provides you with purchasing services for goods on behalf of you, and it is not the seller of the goods; After the purchasing service provider reaches the purchasing service order, it is not ruled out that the designated product seller may be unable to fulfill your purchasing needs due to reasons such as cessation of sales, lack of products, or changes in sales prices. The purchasing service provider will not be held responsible; At the same time, the purchasing service provider does not assume any responsibility for ensuring the quality of the goods, delivering the goods on time, providing after-sales service, etc. that should be borne by the seller of the goods, nor does it assume any risk of damage or loss of the goods during the service process.
10. The purchasing service provider will charge you an order service fee for the purchasing service. The amount of the order service fee is calculated at 0.1% of the actual sales price (including payment and warehouse freight, where the warehouse freight is the freight borne by you for the goods from the seller to the domestic warehousing service provider in the export location) that you have selected as a third-party e-commerce platform commodity seller (the purchasing service provider may adjust this ratio slightly based on their own business situation). The purchasing service provider has agreed that FunBay will include this fee in the pending payment displayed on the "cashier" page when you entrust purchasing services and domestic warehousing services for the purchased goods. After you pay the initial order amount, it indicates that you have paid this fee to the purchasing service provider.
11. You are aware that neither the designated commodity seller nor the purchasing service provider is responsible for the domestic warehousing and cross-border transportation of the goods in the export location. You agree to use the address specified by the designated domestic warehousing service provider in the export location as the receiving address for the goods under the purchasing service order in the export location. The purchasing service provider will also use this address to handle procurement matters from the commodity seller.
12. Regarding your request to cancel the purchasing service order, the purchasing service provider will proceed as follows:
(1) You agree that you have no right to apply for cancellation of the purchase service order you have reached, unless the following conditions are met:
A. If the purchasing service provider has not yet made a purchase from the product seller, they agree to your cancellation of the application;
B. If the purchasing service provider has already made a purchase from the commodity seller, the commodity seller agrees to the revocation of the purchase by the purchasing service provider. If the commodity seller does not agree to the revocation application of the purchasing service provider, even if the purchasing service provider has agreed to your revocation application, it will be considered invalid.
(2) You must comply with the order revocation rules set by FunBay. For orders that exceed the effective revocation application deadline, you have no right to apply for revocation; FunBay is also unable to respond to your order cancellation request outside of the FunBay information service.
(3) The purchasing service provider has the right not to refund the order service fee already charged when you apply for cancellation of the order.
(4) Any expenses incurred before or due to the cancellation of your order, including but not limited to: storage and transportation costs, payment fees, packaging costs, etc., shall be borne by you personally.
(5) The liquidated damages, compensation, and other fees charged by the product seller to the purchasing service provider due to your cancellation of the order shall be borne by you personally.
(6) If the goods returned to the seller after the cancellation of the order are damaged or lost, and as a result, the cancellation application is refused by the seller or you are required to compensate, you will be responsible for the consequences.
(7) In any case, once your purchasing goods have completed export customs clearance, you have no right to cancel the purchasing service order.
13. Regarding your request to terminate the purchasing service order, the purchasing service provider will proceed as follows:
(1) You can only request the termination of the order if the product you have selected is confirmed by yourself to be inconsistent with the seller's promise, or if there are defects in the product or if the product infringes on the legitimate rights and interests of others. At that time, you should submit authentic and valid evidence for the review of the purchasing service provider.
(2) You should make a request within the legal period stipulated by the place of sale of the goods and the laws of your location for terminating the order. Otherwise, the purchasing service provider has the right not to accept your request for termination.
(3) If you are aware of defects, infringement of the legitimate rights and interests of others, or abnormal situations that do not comply with commitments in the goods sold by the seller before entrusting the purchasing service provider to provide purchasing services, or if the purchasing service provider has informed you that the goods may have the above-mentioned abnormal situations when purchasing on behalf of you, and you still choose to purchase, you shall not use this as a reason to request the termination of the order.
(4) The purchasing service provider will not conduct a substantive review of your request to terminate the order. They will only apply to the seller to terminate the purchase order based on your request. If the seller refuses the purchasing service provider's request to terminate the order, the purchasing service provider will no longer execute your order termination request. At that time, you can directly file a claim with the seller, and the purchasing service will provide assistance to you.
(5) If your request to terminate the purchasing order is approved by the seller, you should return the goods to the designated location or destroy them on site according to the seller's requirements. You can request the seller to bear the costs incurred, and the purchasing service will assist you in making the request to the seller.
(6) The payment returned by the seller after you terminate the purchasing order will be fully refunded to you by the purchasing service provider upon receipt.
(7) After you terminate the purchasing order, the purchasing service provider will not refund the order service fee. However, if the purchasing order is terminated by you due to reasons attributable to the purchasing service provider, you can request compensation from the purchasing service provider.
14. You are not allowed to request purchasing service providers to provide you with prohibited goods, infringing items, or other services that may harm the interests of others or violate legal provisions. Otherwise, purchasing service providers have the right to refuse to provide services and demand compensation for losses.
15. To avoid disputes between you and the product seller, the purchasing service provider suggests that you be cautious when requesting purchasing services for the following categories of products. If you insist on reaching a purchasing service order with the purchasing service provider for purchasing such products, the purchasing service provider will not be responsible for this:
(1) Customized products: If you request to purchase a customized product, we suggest that you directly negotiate with the product seller to determine your ideas and needs, and truthfully provide the purchasing service provider with the results of your communication with the seller. This type of product purchasing service provider cannot require you to designate a logistics service provider for professional inspection, and their sellers generally do not provide return and exchange processing. Any losses and responsibilities arising from this will be borne by you.
(2) Payment of deposit for goods: For the goods you have designated as a purchasing agent, if the seller of the goods requests payment of a deposit in advance, after you pay the deposit to the seller through the purchasing service provider, if you request the purchasing service provider to cancel the order for you or fail to make up the balance on time, you will not be able to request a refund of the deposit.
(3) Products sold by low reputation sellers: Sellers with low reputation displayed on third-party e-commerce platforms may have serious quality defects, poor after-sales service, and other situations that may harm their rights and interests. If you choose the products of this seller and request the purchasing service provider to purchase them on your behalf, you should bear the possible adverse consequences.
(4) Lack of reasonable market pricing for goods: For goods that lack reasonable market pricing or are scarce and have collectible value, purchasing service providers are unable and unable to require your designated logistics service provider to conduct unpacking inspection. The risks and responsibilities arising from this shall be borne by you.
(5) Sensitive and restricted goods: For sensitive items such as essential oils, care liquids, lubricants, batteries, adhesives, or risk goods that may be restricted by customs policies, as well as perishable goods and goods that cannot be professionally inspected. The purchasing service provider has the right to refuse to execute the purchasing service order, and any consequences resulting from this shall be borne by you.
16. The obligation of the purchasing service provider to purchase goods on behalf of you shall terminate upon the initial delivery of the goods to the warehouse service provider within the export location you have selected and no objection has been raised by the logistics service provider. The purchasing service provider shall not be liable for any other responsibilities related to the purchasing service itself. The purchasing service provider only has the obligation to assist you in communicating and negotiating with the product seller regarding the return of goods, termination of service orders, claims, or other matters that occur after the delivery of the purchasing service order to the logistics service provider; Considering the speed of communication, in order to fulfill the obligation of communication and negotiation, the purchasing service provider may entrust FunBay to receive and deliver your request on behalf of you. The specific results of fulfilling the obligation will be the responsibility of the purchasing service provider to you, and FunBay will not be held responsible.
17. We suggest that you immediately conduct outsourcing packaging and quantity inspection upon receiving the product package. If any abnormalities are found during the inspection, you should immediately raise and reject the product package to the logistics service provider, and submit evidence according to the objection rules set by FunBay. Otherwise, it will be deemed that you have no objection to the product. After receiving your objection, the purchasing service provider will invite FunBay to verify with the logistics service provider. If FunBay confirms that it is caused by the logistics service provider, you should make a claim to the logistics service provider. The purchasing service provider will not provide you with the service of revoking or terminating orders, nor will it act as your agent to communicate or negotiate with the product seller.
18. We suggest that you check the specifications and quality of the goods within 3 days after receiving the package. If you confirm that the received goods are consistent with the promises made by the seller you have chosen, you should promptly confirm receipt on FunBay's order system. If you have exceeded the deadline set by the FunBay platform and have not confirmed receipt, raised any objections to the purchasing service provider, or reported any abnormalities to FunBay, it will be deemed that you have received the goods normally and have no objections to the quality of the goods. If you confirm that the received goods are inconsistent with the promises made by the selected seller, you should submit evidence and report according to the objection rules set by the FunBay platform. After receiving your objection, the purchasing service provider will invite FunBay to verify with the logistics service provider. If it is confirmed that it is caused by the logistics service provider, you should make a claim to the logistics service provider.
19. If a purchasing service provider cooperates with a resident promoter from a third-party promotion platform and accepts a purchasing service order generated by its targeted promotion activities for FunBay users, or if a purchasing service provider accepts an order sent by a user on FunBay that contains the characteristics of a resident promoter from a third-party promotion platform, it shall be deemed that an intermediary service relationship has been established between the purchasing service provider and the promoter. The purchasing service provider shall pay an intermediary service fee to the promoter, which shall be executed according to the rules set by the promoter or otherwise agreed upon by the purchasing service provider and the promoter. When such an order occurs, the purchasing service provider will instruct FunBay to deduct the intermediary service fee from its receivable purchasing funds and transfer it to the promoter. The intermediary service matters between the resident promoters and purchasing service providers in the third-party promotion platforms mentioned above are not related to you.
20. FunBay may independently decide whether to participate in the handling of objections to purchasing services between you and the purchasing service provider, but such participation is not FunBay's obligation, and its decisions or judgments do not have final legal effect. If you are dissatisfied with FunBay's disposal results, you may choose to file a claim with the purchasing service provider.
21. You can independently decide whether to pay a bounty to the purchasing service provider for the quality or results of the services they provide. To protect your legitimate rights and interests, the purchasing service provider agrees to the reward limit and other rules set by FunBay. You may request a refund within 30 days after paying the reward. If you request a refund beyond the deadline, the purchasing service provider has the right not to respond to your request and not to return it.
22. If, during the process of receiving services provided by the purchasing service provider, you unilaterally use the payment rules of a third-party payment institution, without justifiable reasons, to instruct the payment institution to refuse to transfer funds to FunBay after receiving your payment for the purchasing service, and ultimately result in FunBay being unable to perform the collection and payment, the purchasing service provider has the right to consider it as a fundamental breach of contract, urge you to continue paying, and demand that FunBay freeze the withdrawal or use rights of the recharge funds in your account. If you still fail to pay the funds within 3 days after the purchasing service provider urges you to pay, the purchasing service provider has the right to demand that FunBay directly withdraw the recharge funds from you. All consequences arising from the transfer shall be borne by you personally. If there is no recharge amount in your account, or the recharge amount is insufficient to offset the service fee, the purchasing service provider has the right to take measures such as refusing to provide services, detaining and disposing of the goods under the purchasing service order to offset the service fee, and demanding compensation for losses. You agree that your instruction to request the payment institution to refuse the transfer of purchasing agent funds in the following circumstances is without justifiable reasons:
(1) You have received instructions from the logistics service provider designated by you after the goods purchased on behalf of you have been delivered normally;
(2) You provide instructions on reasons that are not attributable to the purchasing service provider;
(3) You have issued instructions on the grounds that your account on FunBay has been stolen, impersonated, etc;
(4) You have requested instructions on the grounds that your payment account (bank or third-party payment institution account) has been stolen;
(5) Other situations where the purchasing service provider should not be held responsible.
23. You agree that the information and data generated by your purchasing service behavior with the purchasing service provider, except for your personal biometric information and other privacy data, are commercial data, and their ownership and other legal rights belong to FunBay. FunBay has the right to collect, store, dispose of, utilize, or share with third parties. You agree that we will transfer commercial data to FunBay in this regard.
24. Under these rules, the purchasing service provider shall be liable to you for any breach of contract committed by it at its fault. At that time, it shall be liable for compensation for any direct property losses caused to you, excluding your available income, compensation (or penalty) you may pay to others, and the total amount of compensation liability shall not exceed the amount of your purchase order.
25. These rules form part of the service agreement between you and the purchasing service provider. If any party violates the provisions of these rules and causes losses to the other party, the party responsible shall be liable for compensation to the other party. The scope of losses includes but is not limited to direct property losses, compensation (or penalty) paid to others, and dispute resolution costs, except as otherwise stipulated in other provisions of these rules.
26. If you need to consult the purchasing service provider regarding the services provided or matters related to these rules, you can use the purchasing personnel designated by the purchasing service provider on the FunBay platform, and the purchasing personnel will provide timely feedback to you.
27. You confirm that the email or other contact information provided by you when registering as a FunBay user is an effective channel for you to receive information, notices, or legal documents. When the information, notices, or legal documents are delivered through the aforementioned methods, they shall be deemed to have been effectively delivered.
28. All provisions of these rules shall be governed by the laws of the mainland of the People's Republic of China and shall be interpreted in accordance with such laws.
29. Any disputes or controversies between you and the purchasing service provider under these rules shall be submitted to the shenzhen Arbitration Commission and arbitrated in accordance with the then effective arbitration rules of the commission.
30. The purchasing service provider and you both agree and acknowledge the relevant terms in the FunBay User Service Agreement; The terms used in these rules, including entities, service items, fees, etc., shall have the same meanings as those in the FunBay User Service Agreement.
Section 2: Service Rules for Third Party Logistics Service Providers
This section of the service rules is a service description provided to you by a third-party logistics service provider who has settled on this platform (i.e., the FunBay platform, also known as "FunBay") regarding their independently provided logistics services on this platform. This platform also agrees with the relevant content. Once you entrust them to provide services by checking the document or other means of entrusting logistics services on the FunBay platform, it is deemed that you agree to abide by this rule together with the logistics service provider, unless the logistics service provider declares other rules to you separately.
1. You are aware and agree that the implementation of your purchasing service on the FunBay platform requires the logistics service provider to provide you with the necessary logistics, auxiliary, and value-added services for purchasing goods. The FunBay platform integrates various logistics service provider resources through information technology, and logistics service providers independently provide you with the following two types of logistics services. Specific service requirements shall be executed in accordance with other provisions of these rules:
(1) Domestic warehousing services in the export location: delivery and warehousing of purchased goods in the export location, initial inspection of goods, storage and other additional services (packaging, photography, handling returns and exchanges on behalf of others);
(2) Cross border transportation services: freight forwarding, cross-border transportation, domestic transportation in your country, and distribution.
The above two types of logistics services, unless otherwise specified by FunBay, will be provided to you separately and independently by different types of logistics service providers who have settled in FunBay. The term "logistics service provider" referred to in these rules includes service providers for the two types of logistics services mentioned above (i.e. domestic warehousing service providers in the export location and cross-border transportation service providers). You should confirm the specific types and nature of logistics service providers you serve in accordance with the relevant provisions and rights and obligations of these rules.
2. The logistics service provider agrees to reach a logistics service order with you through its information intermediary service on FunBay. The logistics service requirements you send on FunBay must meet the following conditions in order to be valid: (1) Select a clear logistics service provider from the list of logistics service providers who have settled on the FunBay platform; (2) Select specific logistics service items, but do not include the transportation of the goods you request to purchase from the seller of the selected goods to the logistics service provider, as well as the value-added logistics (warehousing and transportation) services you require. (3) According to different logistics service projects, on the FunBay platform, click on the "Declaration of Entrusting Domestic Warehousing Services in Export Place" (or other valid authorization documents) and "Declaration of Entrusting Cross border Transport Services" (or other valid authorization documents) respectively. You agree that the logistics service request you send to the logistics service provider cannot be withdrawn or revoked unless the logistics service provider gives you a notice of refusal of service.
3. For your effective logistics service needs, unless the logistics service provider makes a separate refusal notice, it is deemed that the logistics service provider has accepted your service commission, and the logistics service order between you and the logistics service provider will be reached at that time. You are aware that logistics service providers may refuse your service request in the following situations. If the logistics service provider refuses your service request, the logistics service provider will notify you separately and refund the fees you have paid, but the logistics service provider will not be liable for any other responsibilities:
(1) The logistics service provider has identified that your service needs are in violation of laws, regulations, or FunBay rules;
(2) The goods you requested for logistics services are not suitable for warehousing, transportation, or other services;
(3) Logistics services may involve transit points, destinations, etc. that pose security risks;
(4) You have been listed as a subject of trade sanctions or transportation bans by relevant official agencies;
(5) Other situations that may result in the inability to implement services or pose security risks.
4. Considering the particularity of the product itself and the variability of international freight prices, it is not yet possible to calculate the usual logistics service fees when the logistics service agreement is reached. These logistics service fees will be executed by the logistics service provider and you according to the following rules, among which:
(1) You need to pay relevant fees for warehousing services within the export destination, mainly including:
A、 Basic warehousing service fee: When entrusting domestic warehousing services in the export location, you should pay the basic warehousing service fee to the domestic warehousing service provider in the export location. The amount of the basic warehousing service fee is calculated at 8% of the actual sales price (including payment and warehouse freight, where the warehouse freight is the freight you bear for the goods from the seller to the domestic logistics service provider) that you have selected as a third-party e-commerce platform commodity seller. The warehousing service provider may adjust this ratio based on their own business situation. The domestic warehouse service provider in the export location has agreed that FunBay will include this fee in the pending payment displayed on the "cashier" when you entrust purchasing services for goods and domestic warehouse services in the export location. After you pay the initial order amount, it indicates that you have paid this fee to the domestic warehouse service provider in the export location. In such cases, the logistics service agreement and purchasing service agreement are still separately reached between you and the relevant service provider, and there is no related relationship between them.
B、 Special warehousing service fee: If you have selected value-added and auxiliary warehousing service items that require additional payment (such as photography, packaging, overdue storage, etc.), you will need to pay the corresponding logistics service fee to the domestic warehousing service provider in the export location. The name and standard of these logistics service fees will be displayed to you by the logistics service provider when you apply for the service. The special warehousing service fee will be displayed and consolidated with the purchase service order payment and cross-border transportation service payment at different stages of the service provided by you, or you can settle it separately with the logistics service provider.
(2) You need to pay international freight forwarding fees (hereinafter referred to as international freight) for cross-border transportation services. Specifically, when you entrust cross-border transportation services, that is, when you submit your package, the corresponding logistics service provider will settle with you in the name of the payable amount, including international freight. However, if you choose a logistics service that belongs to the international transportation value-added service project when reaching a logistics service agreement, you need to pay additional fees to the logistics service provider for such value-added logistics services.
5. Please carefully identify and carefully select the service provider that provides logistics services for you according to FunBay's prompts before proceeding with specific service delegation. You can find out the specific name, contact information, and other information of the logistics service provider in the "Declaration of Entrusting Domestic Warehousing Services in the Export Place" (or other valid authorization documents), "Declaration of Entrusting Cross border Transport Services" (or other valid authorization documents), and you can also request relevant information of the logistics service provider from FunBay.
6. The logistics service provider will strictly fulfill their logistics service commitments to you and the logistics service orders reached with you. However, if the following situations occur, the logistics service provider will not provide services and will not be responsible:
(1) The logistics service provider discovers that the goods actually received belong to prohibited items in international logistics services or are not suitable for storage and transportation;
(2) The logistics service provider has been requested by official agencies and FunBay operators to suspend or stop providing services to you;
(3) Your product has been seized, sealed, or subjected to other coercive measures by official agencies not due to the logistics service provider's reasons;
(4) Your product has been damaged or lost due to illegal or criminal activities committed by a third party;
(5) Your product is unable to continue receiving services due to natural wear and tear, inherent quality defects, improper packaging, etc;
(6) Other force majeure or unexpected events result in the inability or unnecessary continuation of logistics services.
7. The delivery of goods under the proxy purchase order needs to be achieved through domestic warehousing in the export location and cross-border transportation after export. You are aware and agree that the logistics service provider has the right to entrust the logistics services under this agreement to you or to jointly provide you with the logistics service provider and the third-party service provider. The logistics service provider will be responsible for the service results of the third-party service provider to you. However, the aforementioned situation of entrusting the third-party service provider is based on your request, your fault or in response to the requirements of relevant official agencies, and in emergency situations to protect your rights. In such cases, the logistics service provider will not be responsible for the service results of the third-party service provider to you after truthfully disclosing the information of the third-party service provider to you.
8. Regarding the warehousing services involved in the export territory, you are aware and agree that:
(1) Domestic warehousing services in the export destination include:
A. Basic warehousing services: Conduct centralized receipt, appearance and form inspection, temporary storage (limited to 90 days after receiving the goods), and delivery of the goods to your designated cross-border transportation service provider for the goods under your purchasing order within the export territory.
B、 Special warehousing services: product photography, product packaging, overdue storage, and other services specified by logistics service providers.
You agree that the logistics service provider can share your order information and necessary personal information with FunBay.
(2) The domestic warehousing service provider in the export location can independently choose a certain location as the delivery address for purchasing goods at the export location. The domestic warehousing service provider in the export location can receive the purchased goods from the designated seller on your behalf at that location, and you can inspect the appearance and quantity of the goods when receiving them. You agree that the domestic warehouse service provider in the export location has the right to take necessary measures to remove the outer packaging and count the quantity of goods during inspection. You also agree that if the warehouse service provider in the export location finds that the goods do not match the purchase order, the packaging is damaged, or the quantity is insufficient, they have the right to refuse to accept the goods. At that time, you should independently contact the purchase service provider to assist you in replacing or returning the purchased goods. You understand that the above-mentioned services provided by the domestic warehousing service provider in the exporting country cannot guarantee the substantial integrity of the goods you purchase on behalf of. The domestic warehousing service provider in the exporting country shall not be liable for any discrepancies or other abnormal situations found during your final receipt of the goods.
(3) The domestic warehousing service provider in the export destination provides temporary storage services for the goods purchased on your behalf within 90 days within the export destination. You should promptly follow the rules of the FunBay platform to "submit packages" (i.e. instruct cross-border transportation services), in order to require the cross-border transportation service provider to handle export, outbound transportation, and other matters. If you have legitimate reasons to delay the extraction of goods, with the consent of the approved domestic warehousing service provider in the export destination, you should pay the storage fee to the domestic warehousing service provider in the export destination (the specific fee standard shall be based on the rules published by the logistics service provider in FunBay). However, the maximum delay time should not exceed 180 days from the end of the temporary storage period. If you exceed the above date, you should not pay the storage fee to the domestic warehousing service provider in the export destination. Extracting goods without applying for extended storage, or applying for extended storage without obtaining consent, The domestic warehousing service provider in the place of export has the right to consider that you have waived the ownership or disposal right of the goods, and you agree that the domestic warehousing service provider in the place of export will destroy or otherwise dispose of the goods at that time. Despite the above agreement, if the goods you purchase are goods that cannot be stored for a long time, the domestic warehouse service provider in the export location has the right to require you to timely retrieve them and not provide delayed storage services. If you fail to retrieve the goods within the time limit, the domestic warehouse service provider in the export location has the right to consider you giving up ownership or disposal of the goods. You agree that the domestic warehouse service provider in the export location will destroy or dispose of the goods at that time. During the storage period of the goods you request to purchase on behalf of the domestic warehouse service provider in the place of export, if any expenses or losses are caused to the domestic warehouse service provider in the place of export, you shall be liable for compensation. The domestic warehouse service provider in the place of export has the right to demand that you pay the expenses or compensation before extracting the goods. If you fail to pay, the domestic warehouse service provider in the place of export has the right to refuse to provide services and retain the goods that are equivalent to the expenses or losses, and dispose of the goods within 30 days after retention to offset the expenses and losses. If the amount is not enough to offset, you shall bear the additional costs.
(4) When the domestic warehouse service provider in the export location provides you with proxy receiving and formal inspection services, they will provide you with free product photography services (limited to no more than six photos). At that time, you can view and download the product images on FunBay by yourself. However, the domestic warehouse service provider in the export location will notify FunBay to delete the photos after you sign for the goods. You should also view and download the photos generated by requesting customized photography services from the domestic warehouse service provider in the export location by paying a fee separately. The domestic warehouse service provider in the export location will notify FunBay to delete the photos 60 days after you sign for the goods. You agree that the warehousing service provider may keep some product photos and, after anonymization, provide them to themselves or third parties for marketing and promotion purposes.
(5) If the domestic warehousing service provider in the export location discovers during the service process that your purchase of goods involves violating the laws and regulations of the export or import location, they have the right to report the relevant situation to the competent authority and suspend the service.
9. You are aware that if the goods need to be packaged for international transportation before delivery, the domestic warehousing service provider in the export location promises to provide you with basic commodity packaging services. If you request the domestic warehousing service provider in the export location to provide special packaging services, you shall pay additional fees. Logistics service providers do not guarantee the safety and usefulness of packaging services.
10. When you submit a package according to FunBay's rules, you should independently choose the route and method of cross-border transportation (goods transportation, distribution). You are aware and agree that different cross-border transportation routes and methods may involve additional fees, risks, and specific third-party service providers may not be the same. Cross border transportation service providers will disclose the corresponding fees and risks to you, and you should choose carefully within your risk tolerance.
11. Regarding cross-border transportation services, you are aware and agree that:
(1) The cross-border transportation services provided by cross-border transportation service providers include export operations at the export location, outbound transportation, import operations at the import location, and delivery services. Cross border transportation service providers are not obligated to advance any taxes or fees related to cross-border transportation on your behalf. If such taxes or fees occur, you must directly pay them to the tax collecting party or transfer them after you pay them to the cross-border transportation service provider. If the cross-border transportation service provider has already made the payment on your behalf, the cross-border transportation service provider has the right to request FunBay to deduct it from the balance of your recharge account, and you shall bear the adverse consequences caused by this on your own.
(2) If there are no special requirements, the goods you request to purchase on your behalf will be shipped via international parcel. At that time, there may be accidents such as customs penalties, delivery delays/damage and loss, and you need to assess and bear all risks yourself. When there is a problem with the package, you agree that the cross-border transportation service provider can communicate with the third-party service provider (if any) for compensation. All compensation matters will be based on the standards of the third-party service provider as the final standard, and the cross-border transportation service provider will pay you the compensation after receiving the compensation from the third-party service provider.
(3) Due to the possibility of cross-border illegal business activities by product sellers, cross-border transportation service providers are unable to review the information of product sellers or products one by one, nor are they obligated to review the quality, safety, legality, authenticity, and accuracy of products. You should bear the adverse consequences of cross-border transportation service providers being unable to review and third-party service providers (if any) refusing to provide services.
(4) You need to be aware of all applicable legal provisions related to international mailing of prohibited or restricted items, as well as the service restriction rules of third-party service providers for different international cross-border transportation routes published by cross-border transportation service providers on FunBay. Cross border transportation service providers will sign and verify your goods according to the effective service laws or rules at that time, and receive, transfer, and follow up on packages that meet the requirements.
(5) Due to the special nature of international transportation, some packages may experience "domestic security failure" when being sent to the export destination for air security inspection. If the package is returned within the country, the cross-border transportation service provider will instruct the third-party service provider (if any) to arrange for free reshipment depending on the situation; If your package has already left the country and is returned due to reasons such as "international security failure", "no one signed for", "unknown address", "undelivered", etc. The shipping cost for resending is your own responsibility, and the cross-border transportation service provider is not obligated to advance it on your behalf.
(6) When a cross-border transportation service provider entrusts a third-party service provider to provide you with cross-border transportation services, the third-party service provider will set specific rules for the risks, exemptions, compensation limits, and other matters related to cross-border transportation services. You agree that the cross-border transportation service provider can follow these rules to carry out risk, liability, and compensation for the damage, loss, or other abnormalities involved in your package.
12. The packages involved in purchasing goods on behalf of others are either signed for by you as usual or deemed to have been signed for by you, marking the normal end of cross-border transportation services. When you sign for the package, you should make sure to check the outer packaging and quantity. If any abnormalities are found during the inspection, you should immediately refuse to sign for it and contact the logistics service provider. Otherwise, you have no right to raise objections after signing for it. In any case, logistics service providers are not responsible for the inner packaging of packages, the inherent quality of goods, and any discrepancies in specifications.
13. You should be prepared to sign for the package at the delivery address you have set, maintain normal communication, and promptly complete the inspection and signing of the goods with the cross-border transportation service provider or its authorized third-party service provider. In the following situations, the cross-border transportation service provider has the right to consider that you have signed for the goods and have no objections to the services of the cross-border transportation service provider:
(1) You have signed on the receipt and have not recorded any objections regarding the appearance and quantity of the product in writing;
(2) You have signed the receipt, although there is a written record of your objection, but have not submitted evidence or communicated with the cross-border transportation service provider regarding the objection;
(3) You refuse to sign on the receipt, but still accept the goods in reality;
(4) Your cohabiting family member or other person designated by you to sign on your behalf on the receipt;
(5) You refuse to sign for the goods on the delivery note without justifiable reasons, and the cross-border transportation service provider places the goods on site;
(6) If the delivery location you specified does not exist or cannot be delivered, and you are still unable to receive the goods within 3 hours after being prompted by the logistics service provider, the cross-border transportation service provider will place the goods on-site at the location you specified;
(7) The cross-border transportation service provider is unable to contact you or you have contacted twice but are still unable to sign for the goods on site. The cross-border transportation service provider places the goods on site;
(8) Other cross-border transportation service providers have the right to consider that you have received the goods without objection.
14. You are aware that if you encounter the following situations when signing for the package, it may cause the cross-border transportation service provider to incur or increase costs. You should pay the relevant fees in advance or immediately pay such fees upon signing for the package. Otherwise, the cross-border transportation service provider has the right to refuse to execute your instructions or keep the goods and refuse to deliver them. If the package is not paid within 10 days after being detained, it will be deemed that you have waived the ownership of the goods. The cross-border transportation service provider has the right to dispose of the goods and offset the fees with the proceeds. If the amount is insufficient, you should make up for it separately:
(1) You request to change the shipping address;
(2) The logistics service provider is unable to contact you;
(3) Your delivery location requires the cross-border transportation service provider to pay a fee before delivery can be made;
(4) You request special delivery services;
(5) You are requested to continue storage due to delayed delivery;
(6) Other possible expenses that may arise.
15. You agree that if the following circumstances result in the goods package not being delivered to the designated destination, it does not constitute a breach of contract by the cross-border transportation service provider:
(1) The package was not delivered successfully due to incorrect or unrecognizable recipient, delivery address, or contact information provided by you;
(2) You did not cooperate with the customs requirements of your designated destination to provide customs clearance documents or pay taxes, resulting in the package not being delivered successfully;
(3) The cross-border transportation service provider was unable to contact the recipient you specified or enter the delivery address at the destination for a long time, and you did not proactively contact us, resulting in the package being returned to the sender or destroyed due to prolonged non delivery;
(4) The user refused to sign for the package without justifiable reasons, resulting in the package not being delivered successfully;
(5) The package is lost or stolen after being deemed as received;
(6) After the package was returned to the logistics service provider due to unsuccessful initial delivery at the destination, the user did not apply for redelivery within the specified time, resulting in the package being destroyed;
(7) Other reasons not attributable to cross-border transportation service providers result in service defects, delays, or incomplete services.
16. If you submit a package for the goods under the purchasing service order on FunBay, you should pay the corresponding logistics service provider the logistics service fee for the logistics services that have already occurred or will occur according to FunBay rules. This may include international freight, customs clearance fee, packaging fee, photography fee, oversized (oversized, overweight, etc.) freight, remote fees, etc. At that time, the logistics service provider will display the specific charging items on the page when you submit the package. You should carefully check the cost details and amount before paying the logistics service fee, and you agree not to raise any objections to the logistics service fee after payment.
17. If you have not submitted a package for the goods under the purchasing service order on FunBay, the domestic warehouse service provider in the export location will not charge you for logistics services in the export location temporarily, but you should still bear the costs incurred in the following situations:
(1) The expenses incurred for the special warehousing services you purchase separately, such as additional photos, special packaging, and extended storage.
(2) The logistics costs that you should bear if you violate these rules, such as exceeding the maximum temporary storage period, unreasonably delaying the submission of transportation, or causing damage due to defects in the purchased goods.
(3) If you need to return the goods to the seller due to the revocation or termination of the purchasing order, such as shipping fees, repackaging, etc. If you have not paid the aforementioned fees, the domestic warehousing service provider in the export location is not obligated to handle the return of the goods for you.
18. If, during the process of receiving services provided by logistics service providers, you unilaterally use the payment rules of third-party payment institutions, without justifiable reasons, to instruct payment institutions to refuse to transfer funds to FunBay after receiving your payment for logistics services, and ultimately result in FunBay being unable to perform collection and payment on behalf of you, the logistics service provider has the right to consider you as a fundamental breach of contract and to take the following actions to pursue your breach of contract liability:
(1) If the goods are held by the logistics service provider, they have the right to refuse to submit the goods for international transportation and other operations, and retain the goods;
(2) If the goods have been submitted for international transportation but are not held by the logistics service provider, they have the right to interrupt, terminate transportation and recover the goods;
(3) If the goods have been signed for by you, the logistics service provider has the right to urge you to continue paying the logistics service fee and bear a penalty equivalent to twice the unpaid amount;
(4) Report your breach of contract to FunBay, requesting that FunBay freeze the withdrawal or use rights of the recharge funds in your account. If you fail to make payment within 3 days after being urged by the logistics service provider to make payment, they have the right to request that FunBay directly transfer the funds from your recharge;
(5) After retaining and recovering the goods in the above-mentioned manner, we have the right to dispose of the goods and compensate us for our losses with the proceeds obtained from the disposal;
(6) If the logistics service provider still cannot compensate for its losses despite taking the above measures, it has the right to demand that you continue to bear the compensation responsibility.
19. You agree that your behavior of requesting the payment institution to refuse the transfer of logistics service fees as described in Article 18 above is without justifiable reasons in the following circumstances:
(1) You have received instructions from the logistics service provider after receiving the goods and carrying out logistics services;
(2) You may give instructions if the package has been signed for (or deemed to have been signed for), or if the package has not been delivered in accordance with Article 15 above;
(3) You provide instructions on reasons that are not attributable to the logistics service provider;
(4) You have issued instructions on the grounds that your account on FunBay has been stolen, impersonated, etc;
(5) You have requested instructions on the grounds that your payment account (bank or third-party payment institution account) has been stolen;
(6) Other situations where logistics service providers should not be held responsible.
20. You agree that if you cancel or terminate the purchasing service order after the logistics service order under this agreement has been reached, the logistics service provider has the right to continue charging you fees for the logistics services provided under this agreement; And if the logistics service provider actually delivers the goods for international transportation, you cannot cancel or terminate the logistics service order. Otherwise, the logistics service provider has the right not to refund the fees already collected and will hold the logistics service provider accountable for all losses caused by your cancellation or termination of the logistics service order.
21. After you pay the above-mentioned logistics service fees, the logistics service provider will not charge you any additional fees. However, if you request transportation, return, or delay in service, which results in the generation or increase of freight or other logistics costs, or causes the logistics service provider to compensate or breach the contract with third parties, you shall bear the aforementioned costs or losses of the logistics service provider at that time.
22. You agree that if the logistics service provider provides you with logistics services and causes direct property damage due to their fault, the logistics service provider will compensate you. The specific compensation standards, calculation methods, deductible items, etc. shall be subject to other terms of this agreement or the compensation rules published by the logistics service provider on FunBay, and in principle, shall not exceed the total logistics fees charged by the logistics service provider to you; If the logistics service provider entrusts a third-party service provider to provide you with logistics services, the third-party service provider will set specific rules for the risks, exemptions, compensation limits, and other matters related to logistics services. You agree that the logistics service provider can follow these rules to carry out risk, liability, and compensation for the damage, loss, or other abnormal situations related to your package. If the logistics service provider provides you with the responsibility or compensation rules of such third-party service provider at that time, it will be deemed that the logistics service provider has completed the burden of proof.
23. Cross border transportation service providers have opened international transportation value-added services on FunBay, and you can choose whether to purchase this service at your own discretion. If you choose to accept international transportation value-added services, you will need to pay international transportation value-added freight to the cross-border transportation service provider for this service. The value-added freight amount will be calculated based on a certain proportion of the total price of the goods you purchase on your behalf and the basic freight. The specific amount will be based on the amount displayed by FunBay at that time. If you purchase international transportation value-added services, the cross-border transportation service provider promises that if your goods are lost due to the fault of the cross-border transportation service provider, the cross-border transportation service provider will compensate you according to your actual loss, but the compensation amount does not exceed the maximum amount set by the cross-border transportation service provider, and the international transportation value-added services are not applicable to the goods stipulated in Article 26 of these rules and items prohibited or restricted by laws and regulations for transportation. The cross-border transportation service provider has announced the compensation standards for such value-added services on FunBay. You should read them carefully before purchasing such services.
24. When you perform the "submit package" operation on FunBay, you should truthfully report the value of the package involved in your goods to the cross-border transportation service provider, so that the cross-border transportation service provider can entrust other actual carriers to complete the customs declaration for the entry and exit of your package. You are aware that cross-border transportation service providers set the reporting rules for the declared value of transportation routes based on the requirements of the actual carrier of the selected transportation route. However, the actual carrier will set different limits on the declared value of goods according to different countries, and these limits may not match the actual value of your package, which may result in adverse consequences such as the seizure of the goods package by official agencies or fines imposed on you. You do not require cross-border transportation service providers to be responsible for this.
25. In any case, logistics service providers shall not be liable for service delays, damage or loss of goods, or failure to pick up goods caused by the following:
(1) Natural disasters such as typhoons, earthquakes, tsunamis, etc;
(2) Government control behaviors such as customs supervision, traffic martial law, health inspection and quarantine;
(3) The act, decision, or order of compulsory measures such as detention, sealing, etc. by administrative or judicial authorities;
(4) Accidents such as traffic accidents, strikes, and sudden wars;
(5) Any applicable laws, regulations, policies, international treaties, modifications or repeals;
(6) Terrorist incidents, robbery, robbery, and other violent crimes;
(7) The logistics information you provided is incorrect, or you have refused to receive the goods.
26. You are aware and agree that even if the goods you have selected belong to the items that are officially allowed to be sold and transported in the export country, they may still be unable to be transported due to belonging to the following categories. At that time, the logistics service provider will have the right to refuse to provide services, and any consequences resulting from this will be borne by you. If FunBay has other rules related to the shipment of goods, you should also comply with them:
(1) Sensitive goods: containing sensitive items such as essential oils, care liquids, lubricants, batteries, adhesives, etc.
(2) Goods that may be subject to certain shipping risks due to customs policies, including counterfeit goods, large quantities of liquids or powders, electrified goods, food or drugs, etc.
(3) Products that cannot be professionally inspected: electrical appliances, branded or counterfeit products, tickets, cards, models, etc., except for those that you promise to bear quality risks.
(4) Fragile items: Contains ceramic or glass products, irregularly shaped goods (wipers, car baffles, etc.), etc., except for those that you promise to bear logistics risks.
(5) Dangerous goods: All types of firearms, ammunition, or hazardous materials with explosive, flammable, corrosive, radioactive, toxic, biohazard, or environmental pollution properties, or materials that obstruct public health, or materials whose nature or packaging is suspected of harming postal service personnel or contaminating mail or postal equipment.
(6) Improper cultural products: political propaganda newspapers, books, various publications, promotional materials, printed materials that pose a threat to social security and stability, as well as obscene materials.
(7) Financial physical assets: currency, bills, securities, etc.
(8) Fresh and perishable products: such as vegetables, fruits, fresh meat, seafood, live animals, etc.
(9) Improper packaging of goods: Items that may endanger personal safety, contaminate or damage other mail equipment due to improper packaging.
(10) Opium, morphine, and other anesthetic substances. However, if a transportation certificate is issued by the relevant competent department or a document is prepared by the judicial or judicial police agency for the purpose of litigation evidence, and it is used as a insured or declared value package for mutual shipment, or as a insured package for use in medicine or scientific research, and is approved by the delivery bureau, it is not subject to this restriction.
(11) Other items that are not suitable for postal conditions based on the laws, regulations, policies, international treaties, and practices of the place of export, import, or transit.
27. You can use FunBay's information technology services to entrust logistics service providers to provide goods transfer logistics services for packages that need to be transferred from your export location to your overseas receiving location. At that time, you can fill in the necessary information for FunBay to entrust package transportation within the export destination. After you click on the "Declaration of Entrusting Domestic Warehouse Services in the Export Destination" (or other valid authorization documents), the domestic warehouse service provider in the export destination will independently accept your logistics service commission. If the package involved in the transportation of your aforementioned goods requires international transportation, you should perform the "Submit Package" operation on FunBay and click on the "Declaration of Entrusting Cross border Transportation Services" (or other valid authorization documents). At that time, the cross-border transportation service provider will provide you with international logistics services. The behavior of you and the corresponding logistics service provider when entrusting goods transportation services shall be subject to the provisions of these rules. You are aware that under the commodity transfer service, the basic warehousing services provided to you by the domestic warehousing service provider in the export location in accordance with these rules are free of charge, but you still need to pay fees for special warehousing services in accordance with these rules; You should pay international freight and other related fees to cross-border transportation service providers in accordance with these rules.
28. You can independently decide whether to pay a bounty to the logistics service provider for the services they provide. To protect your legitimate rights and interests, the logistics service provider agrees to the reward limit and other rules set by FunBay. You may request a refund within 30 days after paying the reward. If you request a refund beyond the deadline, the purchasing service provider has the right not to respond to your request and will not return it.
29. You agree that the information and data generated from your logistics service behavior with the logistics service provider, except for your personal biometric information and other privacy data, are commercial data, and their ownership and other legal rights belong to FunBay. FunBay has the right to collect, store, dispose of, utilize, or share with third parties. You agree that we will transfer commercial data to FunBay in this regard.
30. Under these rules, the compensation liability that the logistics service provider shall bear to you for the breach of contract committed by its fault does not include your available income, compensation to others, compensation or fines, and the compensation amount does not exceed the value of the goods you entrust to purchase (according to the amount charged by the seller of the goods) or the limit specified in the compensation rules published by the logistics service provider (whichever is lower).
31. These rules form part of the service agreement between you and the logistics service provider. If any party violates the provisions of these rules and causes losses to the other party, the party responsible shall bear compensation liability to the other party. The scope of losses includes but is not limited to direct property losses, lost profits, fines (or liquidated damages, compensation, compensation) paid to others, and dispute resolution costs, except as otherwise stipulated in other provisions of these rules.
32. If you need to consult the logistics service provider regarding the services provided or matters related to these rules, you can do so through the customer service personnel of the logistics service provider on the FunBay platform, and the customer service personnel will provide you with timely feedback.
33. You confirm that the email or other contact information provided by you when registering as a FunBay user is an effective channel for you to receive information, notices, or legal documents. When the information, notices, or legal documents are delivered through the aforementioned methods, they shall be deemed to have been effectively delivered.
34. All provisions of these rules shall be governed by the laws of the mainland of the People's Republic of China and shall be interpreted in accordance with such laws.
35. Any disputes or controversies between you and the logistics service provider under these rules shall be submitted to the shenzhen Arbitration Commission and arbitrated in accordance with the then effective arbitration rules of the commission.
36. The logistics service provider and you both agree and agree with the relevant terms in the FunBay User Service Agreement; The terms used in these rules, including entities, service items, fees, etc., shall have the same meanings as those in the main text of the FunBay User Registration and Service Agreement.